Search Results for: aura

Configuration Management in ITSM Teams – Make Infrastructure and Services Visible and Reproducible

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When you bite into your favorite burger at your go to fast food restaurant, you have certain expectations regarding consistency, taste and execution. How you like your burger is exactly how you should get it. This actually requires a number of high-quality functioning configurations. So let’s pivot from you getting that delicious burger to how you expect your IT Service Management to be prepared and delivered. We quickly end up with a process called Configuration Management. Configuration Management’s goal is to make the IT landscape, the ITSM team’s services and all components that contribute to their delivery transparent and reproducible. So much for a quick introduction. Let’s dive a bit deeper into the topic.

How to Service Management (Part 3) – How a Service Desk for HR Creates a Win-win Situation for Everyone

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Requesting things from your HR department can be quite time-consuming and annoying. Who do you need to contact if you want to go on a workation? Or how do you book the pool car that your company provides for its employees? We’ll show you how we Seibert Media do this through our Service Desk in Jira Service Management.

Bye-bye, Wait Times: 6 Reasons Why You Should Use Timeslots for Events in Linchpin Intranet Suite

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Do you like standing in queues? No? Neither do we. For some types of corporate events – e.g. photos for the employee directory or pizza day in the canteen – it makes sense to divide the event into several time slots to avoid annoying waiting times. This is now very easy in Linchpin – thanks to the event time slots! Decide for yourself how many time slots you want to divide your event into, how many minutes a time slot consists of and how many of your colleagues are allowed to register per slot.

Agile is a State of Mind – Call for Sessions for the Tools4AgileTeams 2023

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“Agile is a state of mind” will be the motto again from 30 November to 1 December: Tools4AgileTeams 2023 is on the horizon! Of course we want to offer the Agile community a conference with everything the Agile heart desires: keynotes, workshops, games, discussions, hands-on sessions, networking and much more. And now it’s your turn: the call for sessions is open! This means that you can now submit your ideas for a presentation or whatever format you want, as long as it is about teamwork, leadership, product management, service management, at scale or modern work in an agile environment. And of course, we’ll also tell you where to get the much sought-after tickets for T4AT.

Easily Structure Confluence Content and Make It Attractive

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Confluence is a great tool for knowledge sharing within your company, but as with everything that exists in the world, it’s not perfect. Some of the Space admin features are a bit clunky or missing, and it doesn’t exactly create pages that are very pleasing to the eye, which can mean that your prospective readers take one look at it and high-tail it right out of there. With Space Tools Pro and Karma, these problems are a thing of the past.

The Best Way to Share Content in Confluence Cloud

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The content we produce reflects our skills, attention to detail, and creativity. Which makes it easy to spot when someone’s given something a lot of effort, which usually makes that content worth reading. To grab and hold the reader’s attention is very important. That’s why we recommend using Aura for Confluence Cloud to make your content more eye-catching, so more people read it.