Anniversaries are always something very special – and of course a reason to celebrate! You look back at the past, perhaps smile at the thought of one or two anecdotes and look positively to the future. And that’s exactly how we feel today: Seibert has been an Atlassian partner since February 2009, exactly 15 years ago! In this blog article, we look back at our humble beginnings, our first successes and reveal the secret of who is behind the pseudonym “the guy with the microphone”.
When teams use both Jira and Confluence, there are additional options that are suitable for boosting productivity, improving the visibility of information and reducing unpopular manual tasks. In this article, we show three examples of how Jira and Confluence can be used together to great effect.
2023 was an awesome year for Awesome Custom Fields that included many milestones and some changes in the team. In this review, you can read all about it.
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Sophisticated IT Service Management (ITSM) saves you time, increases customer satisfaction and promotes the success of your company. Sounds promising? It is! But how can you achieve this? We have compiled ten best practices for you that can make the path to your optimal ITSM easier.
This role-focused article is one in a multi-part series that examines how Agile Hive supports various roles in an organization leveraging the Scaled Agile Framework (SAFe®) for better outcomes.
ITSM teams are in a balancing act between consistency and change: on the one hand, they should offer stable and reliable services, on the other hand, they have to react to constantly changing requirements with service updates. Effective IT Change Management enables you to do both! We explain what you can understand by this, what the change management process can look like and reveal some best practices.
Nowadays, it is a known fact that knowledge within a company should not be lost if at all possible. Arguably, every organization strives to develop strategies to effectively preserve, process, and utilize knowledge for the future. This is especially true for ITSM teams. After all, IT Service Management is all about casting the tasks and activities of IT teams into standardized, reproducible services. It is essential to rely on established solutions to avoid starting from scratch repeatedly. Knowledge once acquired should not have to be reacquired elsewhere. Here is an introduction to the challenges and opportunities of modern knowledge management.
Atlassian has announced pricing adjustments for the Atlassian Cloud that will take effect on 18 October 2023. This involves changes to the list and benefit prices for certain cloud products. In addition, Atlassian is also limiting the execution of automations for Jira Cloud products. These automation limits will take effect on 1 November 2023. We’ll give you an overview of what changes you can expect.
Documentation in software development is not exactly the greatest of joys for many teams. Nevertheless, the documentation of a software product must of course be as complete and comprehensive as possible. The app AutoPage has set out to take much of the pain out of manual documentation work for teams. It makes it possible to automatically create Confluence pages directly from Jira on which the current contents of the processes are documented. In this post, we’ll go through the initial setup of AutoPage step by step. Once you have done these things, your team can use Jira as usual – with the difference that the further development is now automatically mapped in Confluence.