At this year’s edition of the Team ’24 customer and user conference, Atlassian has just announced at this year’s edition of the Team ’24 customer and user conference that its two flagship software solutions, Jira Software and Jira Work Management, are being merged into one solution. It bears the simple name Jira, without a name tag. Find out what changes for whom.
Confluence now makes it even easier to collaborate with people outside of your company by sharing pages with external parties. These users will then see a view-only version of that page. Find out how it works in this article.
There is often a systematic communication gap between the business and technical teams within a company. Ideally, they should form a dynamic, mutually complementary duo. By removing blockages and hurdles, making cross-functional collaboration easier, business and tech teams can create overarching alignment and deliver more customer value together.
Anniversaries are always something very special – and of course a reason to celebrate! You look back at the past, perhaps smile at the thought of one or two anecdotes and look positively to the future. And that’s exactly how we feel today: Seibert has been an Atlassian partner since February 2009, exactly 15 years ago! In this blog article, we look back at our humble beginnings, our first successes and reveal the secret of who is behind the pseudonym “the guy with the microphone”.
When teams use both Jira and Confluence, there are additional options that are suitable for boosting productivity, improving the visibility of information and reducing unpopular manual tasks. In this article, we show three examples of how Jira and Confluence can be used together to great effect.
Legacy IT systems and rigid control cultures are outdated. Modern ITSM fosters flexibility and innovation, empowering service teams while ensuring IT oversight.
The implementation of ITIL is an important step for companies to offer more efficient and high-quality IT services. This undertaking should therefore be well prepared. This article will help you with this: we will discuss the benefits of ITIL and provide five tips for successful implementation.
2023 was an awesome year for Awesome Custom Fields that included many milestones and some changes in the team. In this review, you can read all about it.
The new year brings two major changes at Atlassian, which will take effect on February 15, 2024: Not only will new prices for Data Center products apply, but support for Atlassian Server will also end. In this blog article, we take a closer look at what you can expect and show you how you can still benefit from the current prices.
The most extensive possible automation of service provision – and thus the streamlining of processes and faster processing of customer enquiries – is one of the central goals of modern IT Service Management. Atlassian’s ITSM software Jira Service Management supports this endeavour with a function that has now been rolled out on a large scale. The virtual agent is here! This tool is designed to help companies modernise internal and external customer support and make it more efficient with the help of AI technology.
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