Tag Archives: Seibert Media

#5become1 Or: Why We Can Achieve More for Your Atlassian Ecosystem with Seibert Solutions

#5become1 or: Why we can achieve more for your Atlassian ecosystem with Seibert Solutions - thumbnail

5 experienced Atlassian Solution Partners become one holistic expert: We at Seibert Media are outsourcing our Atlassian licensing and services business to Seibert Solutions GmbH to merge with four other Atlassian Solution Partners. Today, we welcome beyondSolutions as our first partner. In December, Hagen Management, Actonic and Collabri will also merge with Seibert Solutions. This means that in future you will be able to obtain all services related to your Atlassian products from just one partner. What does this mean for you as a customer? Find out in this article how you can benefit from the merger and whether anything will change for you in your cooperation with us.

New Features for Linchpin Intranet Suite and Essentials: A Look into the Future

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Today, we’re looking into the Linchpin crystal ball to see which new features will be added in a few weeks, when Linchpin Intranet Suite 5.7 and Essentials 2.7 are released.

How to Service Management (Part 3) – How a Service Desk for HR Creates a Win-win Situation for Everyone

How to service management (part 3) - How a service desk for Human Resources (HR) creates a classic win-win situation for everyone involved - thumbnail

Requesting things from your HR department can be quite time-consuming and annoying. Who do you need to contact if you want to go on a workation? Or how do you book the pool car that your company provides for its employees? We’ll show you how we Seibert Media do this through our Service Desk in Jira Service Management.

What is Service Request Management? – 8 Best Practices to Handle Service Requests Efficiently

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No matter whether you need access to the new software, want to request a well-deserved holiday or would like to reset your password – all of these service requests will need to be handled by your IT team. To fulfil your request as quickly and efficiently as possible, good Service Request Management is needed. In this blog article, you will find out what exactly this is and which best practices have emerged.

Quality Management Features In Properties for Confluence

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With the modern-day workforce often being completely remote or a hybrid form of remote and in-office, quality management becomes more difficult. You can’t always pick up the phone or walk to someone’s desk. To be able to see “who did what and when” in Confluence, Properties now lets you view certain changes in the metadata so you don’t have to wait for that colleague from overseas to come online anymore.