All posts by Matthias Rauer

Make Dependencies and Cross-connections Visible in Jira Templates

Jira-issue-links-issue-templates-templating-app-thumbnail

Project administration and product management are complex, and the management of dependencies is an essential prerequisite for smooth processes and projects. They need to be identified and made visible. The Templating.app for Jira helps your team with this, because it now makes it possible to link the processes of a template with each other and with existing issues!

How to Improve Cross-functional Collaboration Between Business and Tech Teams

Cross-functional Collaboration- How Bridges Can Be Built Between Business and Tech Teams - thumbnail

There is often a systematic communication gap between the business and technical teams within a company. Ideally, they should form a dynamic, mutually complementary duo. By removing blockages and hurdles, making cross-functional collaboration easier, business and tech teams can create overarching alignment and deliver more customer value together.

15 Years as an Atlassian Partner – a Special Anniversary for Seibert!

15 Years as an Atlassian Partner - A Special Anniversary for Seibert - thumbnail

Anniversaries are always something very special – and of course a reason to celebrate! You look back at the past, perhaps smile at the thought of one or two anecdotes and look positively to the future. And that’s exactly how we feel today: Seibert has been an Atlassian partner since February 2009, exactly 15 years ago! In this blog article, we look back at our humble beginnings, our first successes and reveal the secret of who is behind the pseudonym “the guy with the microphone”.

End of Support for Atlassian Server – Why it’s High Time to Migrate to the Atlassian Cloud

The Support for Atlassian Server is Ending - Why it's High Time to Migrate to the Atlassian Cloud - thumbnail

Three, two, one – gone: Support for Atlassian server products ends today. But what does this actually mean for Server customers who have not yet initiated a migration? We explain the disadvantages and risks for your company and provide you with some good arguments for switching to the Atlassian Cloud.

Interaction between Jira and Confluence: 3 Examples of Effective Integration

Interaction between Jira and Confluence - 3 Examples of Effective Integration - thumbnail

When teams use both Jira and Confluence, there are additional options that are suitable for boosting productivity, improving the visibility of information and reducing unpopular manual tasks. In this article, we show three examples of how Jira and Confluence can be used together to great effect.

New in Jira, Confluence and Co.: A Team Member Named ‘Atlassian Intelligence’

New in Jira, Confluence and Co - A Team Member Named Atlassian Intelligence - thumbnail

The first wave of Atlassian Intelligence features has now been delivered and is generally available for the cloud platform. They are designed to help teams work together more productively, get things done faster and utilise company data more effectively to make better decisions. Let’s take a look at which features Atlassian has recently released and which will follow soon.

The Virtual Agent in Jira Service Management and Other AI-Supported Features for ITSM Teams

The Virtual Agent in Jira Service Management and Other AI-Supported Features for ITSM Teams - thumbnail

The most extensive possible automation of service provision – and thus the streamlining of processes and faster processing of customer enquiries – is one of the central goals of modern IT Service Management. Atlassian’s ITSM software Jira Service Management supports this endeavour with a function that has now been rolled out on a large scale. The virtual agent is here! This tool is designed to help companies modernise internal and external customer support and make it more efficient with the help of AI technology.

Google Protects Customers from Copyright Claims for AI-generated Content

Google Protects Customers from Copyright Claims for AI-generated Content - thumbnail

AI technologies are uncharted territory on many levels – and the consequences of their use are sometimes unclear and far from being negotiated. What about the legal side, for example? Specifically, what happens when companies use AI-generated images and texts in public communication? One thing is clear: if a company violates copyrights with its content, it can become unpleasant and expensive. So should teams shift down a gear when it comes to using AI and, if in doubt, refrain from using it? Google offers customers of the office and social collaboration suite Google Workspace a way out of this dilemma.