There is often a systematic communication gap between the business and technical teams within a company. Ideally, they should form a dynamic, mutually complementary duo. By removing blockages and hurdles, making cross-functional collaboration easier, business and tech teams can create overarching alignment and deliver more customer value together.
Anniversaries are always something very special – and of course a reason to celebrate! You look back at the past, perhaps smile at the thought of one or two anecdotes and look positively to the future. And that’s exactly how we feel today: Seibert has been an Atlassian partner since February 2009, exactly 15 years ago! In this blog article, we look back at our humble beginnings, our first successes and reveal the secret of who is behind the pseudonym “the guy with the microphone”.
When teams use both Jira and Confluence, there are additional options that are suitable for boosting productivity, improving the visibility of information and reducing unpopular manual tasks. In this article, we show three examples of how Jira and Confluence can be used together to great effect.
Confluence is perfect for facilitating content creation, collaboration, and knowledge sharing within organizations, but the potential of Confluence is even greater. For example, Mantra turns Confluence into a social intranet. The Better Content Archiving app sorts and manages content from creation to archiving.
Everything has become more expensive. The increased operating costs have not passed us by either. That’s why our social intranet solution Linchpin is now adjusting its prices slightly, because we want to continue to offer you an intranet that includes all the functions you need! In this blog article, we have summarised for you what the moderate price increase means for you, what options you will have in terms of intranet in the future and everything else you need to know.
With Spacecraft, you can share your Confluence content on a website easily without coding, waiting or stress, almost instantly. This can for example be used for reference and product documentation or a career hub. Find out more in this article.
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As the infrastructural basis for modern enterprise software, the Cloud platform has what it takes to transform working life for the better and help companies achieve greater flexibility, productivity and efficiency in an increasingly complex competitive landscape. And the results of a recent survey among Atlassian customers who have completed the migration from on-premise to the Cloud show that these are not just marketing slogans and sales promises.
ITSM teams are in a balancing act between consistency and change: on the one hand, they should offer stable and reliable services, on the other hand, they have to react to constantly changing requirements with service updates. Effective IT Change Management enables you to do both! We explain what you can understand by this, what the change management process can look like and reveal some best practices.
Nowadays, it is a known fact that knowledge within a company should not be lost if at all possible. Arguably, every organization strives to develop strategies to effectively preserve, process, and utilize knowledge for the future. This is especially true for ITSM teams. After all, IT Service Management is all about casting the tasks and activities of IT teams into standardized, reproducible services. It is essential to rely on established solutions to avoid starting from scratch repeatedly. Knowledge once acquired should not have to be reacquired elsewhere. Here is an introduction to the challenges and opportunities of modern knowledge management.