8 Advantages of Modern Cloud Software – Results of An Atlassian Survey

As the infrastructural basis for modern business software, the Cloud has what it takes to transform working life for the better, helping organizations achieve greater flexibility, productivity, and efficiency in an increasingly complex competitive landscape. The outcome of a recent customer survey shows that these claims are not just marketing slogans and sales promises, but legitimate results.

Some time ago, Atlassian asked organizations that had completed the move to the Cloud and gained reliable experience in the new environment about their insights. Almost 500 individuals from 100 organizations took part in this survey and it's clear as day: working with Atlassian solutions in the Cloud offers teams great value.

The majority of Jira Software, Jira Service Management, Confluence, and Bitbucket customers that provided feedback came to the clear conclusion that the Cloud products are preferable to the classic Server or Data Center versions. Let's take a look at the results in detail.

Productivity

In the Cloud, teams experience a significant productivity boost. Features such as robust automation and extensive template libraries help speed up the completion of tasks, reduce redundant administrative tasks, and promote focusing on valuable work.

Across all sectors, the growth in productivity is estimated to be at least 27%, with teams from certain industries reporting significantly higher figures:

8 Advantages of Modern Cloud Software - Results of An Atlassian Survey - graph with percentage improvements in productivity in 10 different industries ranging from 27% to 53%.

Cross-Functional collaboration

One of the core tasks of Atlassian solutions is to promote collaboration in teams. This value proposition is better fulfilled in the Cloud versus on-premise environments. Functions such as Smart Links, cross-product search, and @-mentions support cross-functional collaboration both within as well as across teams.

Since migrating to the Cloud, teams from IT to Product Development and Marketing have reported a staggering 47% improvement in collaboration.

8 Advantages of Modern Cloud Software - Results of An Atlassian Survey - graphic telling reader that 454 out of 487 organizations have seen a 47% improvement in cross-functional collaboration (on average)

Data-driven decisions

Managers and executives in organizations strive to make data-driven decisions. However, it is often difficult and time-consuming to find the right data. With tools such as Atlassian Analytics, the desired data can be aggregated much faster and utilized in a meaningful way. This helps ensure decisions are based on a sound foundation and actually take into account the reality of the organization.

In the Cloud, companies across all industries are seeing a significant improvement in their ability to make data-driven decisions faster.

8 Advantages of Modern Cloud Software - Results of An Atlassian Survey - graph showing what percentage of improvement in insight-driven decision-making companies in different sectors have seen, ranging from 31% in Professional Services to as much as 69%in Computer Services

Employee Engagement

Modern tools and innovative technologies help to motivate and retain employees, as well as allow them to be more productive. Now more than ever, employee engagement is crucial to retaining talent and for organizations to remain attractive to their employees. Atlassian's Cloud solutions deliver seamless functionality, customized workflows, and modern AI and automation technologies that help people achieve their goals faster.

A remarkable 82% of the surveyed customers say they have seen a positive development in employee engagement since moving to the Cloud.

8 Advantages of Modern Cloud Software - Results of An Atlassian Survey - graphic telling that 82% of respondents said they have felt more engaged with Atlassian Cloud

Delivery of code

Moving to the Cloud not only helps companies decrease costs, many can also increase the frequency and quality of their product releases. Organizational growth is fast becoming a key benefit of Cloud adoption.

Development, product, and IT teams alike report that the Atlassian Cloud enables them to deliver higher-quality code, faster.

8 Advantages of Modern Cloud Software - Results of An Atlassian Survey - graph showing what percentage improvement in shipping quality code faster companies in different sectors have seen. Engineering 49%, Product 24%, IT 48%.

Service delivery

Successful organizations are characterized by excellent customer service. Atlassian Cloud solutions such as Jira Service Desk make it easier for organizations to deliver higher levels of service, satisfying both internal stakeholders and external customers alike.

The customers surveyed reported that service delivery was accelerated by approximately two-thirds since migrating to the Cloud.

8 Advantages of Modern Cloud Software - Results of An Atlassian Survey - info graphic showing what percentage improvement in speed of service delivery people in different sectors have been able to realize. Computer Software industry: 68%. Individuals in IT roles: 65%. Large and medium-size enterprises: 66%.

Context switching

The constant change of tools and contexts is a nemesis of productive work. For this reason, Atlassian provides many deep integrations between its products and other third-party solutions so that teams can find the right context in the systems they prefer to use.

Depending on the industry, respondents experience a decrease in context switching of between 21 and 56%.

8 Advantages of Modern Cloud Software - Results of An Atlassian Survey - graph showing improvement in reducing context-switching in different industries, from 21% in Financial Services to 56% in Marketing & Advertising

Time to value

Yes, a migration project from classic on-premise systems to the Cloud can be quite complex and strenuous, especially in large companies with very large instances. However, the effort pays off - especially as the vast majority of migrations run smoothly and without major issues.

82% of companies indicated they benefited from a Cloud migration, with tangible advantages within six months, almost a quarter after just four weeks.

8 Advantages of Modern Cloud Software - Results of An Atlassian Survey - info graphic showing how long it took to realize benefits after migrating Atlassian products to cloud - 24% after just one month, 82% within six months.

Is your company also ready to move from on-premise to the Cloud?
Support for the Atlassian Server product range expires in February 2024. So it's high time to get down to business and get serious about Cloud migration.

However, you and your team don't have to make the move to Atlassian’s Cloud alone. We are happy to support you on your journey - from license consulting and purchasing to systematic app assessment, to test and production migration. Want to find out more? Simply email your questions to licenses@seibert.group.
or arrange a direct consultation with our team of experts (available in German or English). As a long-standing Atlassian Platinum Solution Partner, we will be happy to help you evaluate your project, plan the migration, and migrate your existing systems.

By the way, with the Cloud Migration Trial, you can test the Atlassian Cloud and its benefits yourself and gain extensive experience without affecting your existing production system.


Further Reading

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