Seibert Media have partnered with Quirk because their app, Dependency Mapper for Jira, is a great complement to Agile Hive. Find out how we can now offer customers an even smoother journey to agile at scale.
Confluence is perfect for facilitating content creation, collaboration, and knowledge sharing within organizations, but the potential of Confluence is even greater. For example, Mantra turns Confluence into a social intranet. The Better Content Archiving app sorts and manages content from creation to archiving.
With Spacecraft, you can share your Confluence content on a website easily without coding, waiting or stress, almost instantly. This can for example be used for reference and product documentation or a career hub. Find out more in this article.
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In an era of rapidly advancing technologies, efficient ITSM infrastructures are indispensable for companies. The service desk plays a key role in this as the central point of contact for IT services. However, if support requests are processed manually, it is often error-prone and resource-intensive. Service desk automation therefore offers a solution to eliminate errors and increase the efficiency and quality of IT services. From faster problem resolution to data-driven decision making, find out more about the benefits and key features of this innovative technology!
What are we working on as a company in the long term? Does this create customer value? How should we allocate our resources in terms of our priorities? What blockers, dependencies and risks could threaten our strategic outcomes? Technical managers should be able to answer these questions at any given time. However, this is not as easy as it sounds, especially in large organisations. Jira Align with the new value stream management features can provide valuable services here.
ITSM teams have plenty of potential tools for meaningful optimization. However, how can the desire for continuous improvement be turned into something practical? And how can an operational approach be aligned with the organizational vision, and how can it be ensured that change really does focus on customer value? The ITIL framework offers a continuous improvement model that helps the team to operate in a structured way.
Less than 6 weeks until the 11th Tools4AgileTeams – time to introduce the 3rd keynote and to take a first look at the agenda. Because on December 1st, the Agile community will meet in Wiesbaden and online to exchange ideas about agility in all its facets. Until then, here’s what medieval alchemy has to do with high-performance teams, how you can already put together your own program for the conference, and where you can secure your ticket for the conference.
Confluence is a great tool for knowledge sharing within your company, but as with everything that exists in the world, it’s not perfect. Some of the Space admin features are a bit clunky or missing, and it doesn’t exactly create pages that are very pleasing to the eye, which can mean that your prospective readers take one look at it and high-tail it right out of there. With Space Tools Pro and Karma, these problems are a thing of the past.
Overworked IT specialists, desperate users: first-level support is a necessary but extremely resource-consuming service in every company. The problem: IT professionals are hard to find, and when capacities are blocked by first-level requests, in the worst case, important projects can’t be started. If the company also uses Atlassian systems, support can be even more difficult, as this requires extra expertise. One possible solution: outsource first-level support. Seibert Media now offers customized service packages for this purpose.
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