Confluence is perfect for facilitating content creation, collaboration, and knowledge sharing within organizations, but the potential of Confluence is even greater. For example, Mantra turns Confluence into a social intranet. The Better Content Archiving app sorts and manages content from creation to archiving.
The most extensive possible automation of service provision – and thus the streamlining of processes and faster processing of customer enquiries – is one of the central goals of modern IT Service Management. Atlassian’s ITSM software Jira Service Management supports this endeavour with a function that has now been rolled out on a large scale. The virtual agent is here! This tool is designed to help companies modernise internal and external customer support and make it more efficient with the help of AI technology.
Winter is already knocking on the door, but before that, autumn is saying goodbye with the major update of the Linchpin Intranet Suite (now available in the Atlassian Marketplace)! We have once again equipped our social intranet with a whole range of new, in some cases eagerly awaited features, including the ability to automatically create recurring events. Here you can find out what other features Linchpin Intranet Suite 5.8 and Linchpin Essentials 2.8 have to offer.
It’s showtime – clear the stage for Linchpin Intranet Suite 5.7! Our Linchpin team has been working, testing and fine-tuning for weeks and is now presenting the new update. Several of our users’ wishes have been implemented: From now on, you can set up automatic reminders for your events or put yourself on the waiting list. Also included: New picture galleries for news and events on Confluence pages, new people search functions, various newsletters, and much more… In our article, we give you an overview of the update package for the Linchpin intranet.
Today, we’re looking into the Linchpin crystal ball to see which new features will be added in a few weeks, when Linchpin Intranet Suite 5.7 and Essentials 2.7 are released.
If you don’t know what an intranet is, well, now is the time to find out! In short, it can be many things, but mainly, it’s a computer network internal to a company or organization. With Linchpin, you can extend it to do many other things. Which ones, you ask? Well, read this complete guide to find out!
Whether it’s a smirk, a laugh or a thigh-slapper, an in-house joke or an unusual announcement, we at Seibert Media love April Fool’s jokes! We have compiled the best ones for you.
In every company, countless activities take place day in and day out that have already been processed many times in this or a similar form. And yet, in the same companies, many things go wrong. That’s why teams work with checklists. They explain how routine processes work. They map standardized processes that have been thought through beforehand so that they can subsequently be processed as efficiently and seamlessly as possible. But not all checklists are the same. And not all checklist tools are equal.
The user – the unknown entity? If you don’t know your users, you will not meet their needs. To avoid a worst-case scenario, UX teams dedicate themselves to the user journey in all its details, develop an understanding of the target group, its needs and desires, and design the touchpoints based on this. This is where good visualization can help. With draw.io, you and your team can create user flow diagrams that depict the user journey and provide you with a solid basis for decision-making.
Our intranet received a brand new update – with version 5.4, Linchpin Intranet Suite introduces better support for screen readers, time slots for events, a customizable mobile menu and more. Downloadable now from the Atlassian Marketplace.
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