Change Management can be a pain – especially if you’re just starting out or simply haven’t gotten the hang of it (or the appropriate tools) yet. The good news is that others have gathered the most valuable tips which we will share with you in this blog as the best 10 practices you should follow.
System Architect Using Scaled Agile Framework (SAFe®)
This role-focused article is one in a multi-part series that examines how Agile Hive supports various roles in an organization leveraging the Scaled Agile Framework (SAFe®) for better outcomes.
September Shake-Up: Google Workspace Updates this Month
In this article, we unveil some of Google’s latest innovations and updates from last month, September. You’ll find an overview of all updates with links to the exact time stamps where you’ll find these updates in the accompanying video.
SAFe® – The Pros and Cons for Scaling Agile
In this article we will be looking specifically at SAFe® – Scaled Agile Framework®, which is a set of organizational and workflow processes for implementing agile practices at an enterprise scale.
ITSM Teams Between Stability and Change: What Is Change Management Actually?
ITSM teams are in a balancing act between consistency and change: on the one hand, they should offer stable and reliable services, on the other hand, they have to react to constantly changing requirements with service updates. Effective IT Change Management enables you to do both! We explain what you can understand by this, what the change management process can look like and reveal some best practices.
Properties to the (HR) Rescue – Saving Workflows From The Brink of Chaos
This article discusses how your HR department could simplify and streamline their workflows making use of Properties’ new Board visualization. Using Kanban-like functionality, the developers at Junovi have expanded the intuitive features of their Properties app. With the Property Group Visualization macro, you can create either an OrgChart or Board view. We’ll take a look at how specifically the Board view gives you the ease and functionality of a Kanban board.
Bridging Worlds: Celebrating International Translation Day with Seibert Media
September 30 is International Translation Day, and as people working in an international company like Seibert Media know, it can be very useful to know more than one language. Today we’ll take a look at what translation does for the world in general and Seibert Media specifically.
Configuration Management in ITSM Teams – Make Infrastructure and Services Visible and Reproducible
When you bite into your favorite burger at your go to fast food restaurant, you have certain expectations regarding consistency, taste and execution. How you like your burger is exactly how you should get it. This actually requires a number of high-quality functioning configurations. So let’s pivot from you getting that delicious burger to how you expect your IT Service Management to be prepared and delivered. We quickly end up with a process called Configuration Management. Configuration Management’s goal is to make the IT landscape, the ITSM team’s services and all components that contribute to their delivery transparent and reproducible. So much for a quick introduction. Let’s dive a bit deeper into the topic.
Knowledge Management in IT Service Management – It’s Enough to Invent the Wheel Only Once
Nowadays, it is a known fact that knowledge within a company should not be lost if at all possible. Arguably, every organization strives to develop strategies to effectively preserve, process, and utilize knowledge for the future. This is especially true for ITSM teams. After all, IT Service Management is all about casting the tasks and activities of IT teams into standardized, reproducible services. It is essential to rely on established solutions to avoid starting from scratch repeatedly. Knowledge once acquired should not have to be reacquired elsewhere. Here is an introduction to the challenges and opportunities of modern knowledge management.
Atlassian Cloud: Price Adjustments in October 2023 and Product Adjustments in November 2023
Atlassian has announced pricing adjustments for the Atlassian Cloud that will take effect on 18 October 2023. This involves changes to the list and benefit prices for certain cloud products. In addition, Atlassian is also limiting the execution of automations for Jira Cloud products. These automation limits will take effect on 1 November 2023. We’ll give you an overview of what changes you can expect.