Monthly Archives: October 2023

A Development Platform That Brings Teams and Technologies Together: Atlassian Compass Is Now Available!

A development platform that brings teams and technologies together: Atlassian Compass is now available! - thumbnail

The world of software development is more complex than ever before and the expectations and demands on technical teams have increased dramatically: not only do they have to write high-quality code and deliver valuable products, but they also have to deal with constantly evolving security risks, configure cloud services, automate testing and implement monitoring tools. In addition, microservices, APIs and frameworks are becoming more and more common, and modern development teams are highly distributed. Given the technical complexity, building world-class development teams is not only a technology problem, but also a collaboration challenge. A new Atlassian product is stepping up to solve both aspects: Atlassian Compass is now available!

Service Portfolio Management – A Bridge Between ITSM and Corporate Strategy

Service Portfolio Management - A Bridge Between ITSM and Corporate Strategy - thumbnail

One of the ITSM practices that the ITIL framework describes is Service Portfolio Management. According to ITIL, the purpose of this approach is to ensure that organizations have the right mix of programs, projects, products and services to execute their organizational strategies within the constraints of financial and resource limitations. This is quite abstract and technical – so what does this mean? In this article, we want to shed some light on this topic.

ITSM Teams Between Stability and Change: What Is Change Management Actually?

ITSM teams between stability and change: What is Change Management actually? - thumbnail

ITSM teams are in a balancing act between consistency and change: on the one hand, they should offer stable and reliable services, on the other hand, they have to react to constantly changing requirements with service updates. Effective IT Change Management enables you to do both! We explain what you can understand by this, what the change management process can look like and reveal some best practices.

Properties to the (HR) Rescue – Saving Workflows From The Brink of Chaos

Properties to the (HR) Rescue - Saving Workflows From The Brink of Chaos - thumbnail

This article discusses how your HR department could simplify and streamline their workflows making use of Properties’ new Board visualization. Using Kanban-like functionality, the developers at Junovi have expanded the intuitive features of their Properties app. With the Property Group Visualization macro, you can create either an OrgChart or Board view. We’ll take a look at how specifically the Board view gives you the ease and functionality of a Kanban board.