In 2011, Netflix made quite a mistake with a rebranding, which could have been prevented had they communicated properly. Which brings us to our favorite issue tracking system: Jira. This tool uses custom fields, which can be customized with Awesome Custom Fields to make sure no one ever oversees any important information, improving communication.
In every company, countless activities take place day in and day out that have already been processed many times in this or a similar form. And yet, in the same companies, many things go wrong. That’s why teams work with checklists. They explain how routine processes work. They map standardized processes that have been thought through beforehand so that they can subsequently be processed as efficiently and seamlessly as possible. But not all checklists are the same. And not all checklist tools are equal.
In ITSM, the administrative teams of a company see themselves as service providers for the employees. The ITSM teams systematically break down their work areas and tasks into individual standardized services. This concept is now spilling over beyond the boundaries of IT: companies want to ensure that other teams (HR, marketing, procurement, sales, etc.) also embrace the idea of service. The goal is organization-wide enterprise service management (ESM).
When you’re using Confluence for documentation, or as a public knowledge base, the default look and feel of a Confluence space can… well, look a bit stale. Using Atlassian’s new Embedded Pages for Confluence API, we created Spacecraft, a new user experience around public Confluence pages.
Welcome to the 6th part of our draw.io adventure – and the last one you can read in this form! Because the final part will be played out later this week in Las Vegas, at Team 23. But first, our heroes must rescue their Agile Coach Marcus from the clutches of evil monsters, only to find themselves, reunited, in the lair of the evil mastermind. Only then does the diabolical plan behind it all become apparent – and it’s worse than Caroline, Marcus, Pauline and Angie could have dreamed…
oin our four heroes on their journey as they try to protect the distant kingdom of Connectalot from an unknown evil! In the 5th part of our draw.io adventure, team “Fiends & Foes” is on their way to “Wiesgooden”, the birthplace of the legendary “Eierlegenden Wollmilchsau”. There they hope to finally get more information about the whole situation. But even before they arrive in the city, a fateful encounter takes place that holds completely new perspectives in store, especially for Agile Coach Marcus…
It’s been almost exactly half a year since the last update of the Linchpin Intranet Suite – version 5.4 – and we’ve followed suit: Linchpin Intranet Suite 5.6 is waiting in the wings (along with Linchpin Essentials 2.6)! In this blog article, we’ll give you an overview of the highlights: The free footer configuration, enhancements in terms of event planning, fixed sizes for teaser macros, and implementation of gender-neutral practices.
No team can do without meaningful prioritization of its upcoming tasks and work, even if it only acts reasonably efficiently and doesn’t want to rush past the needs of customers when developing a release or project. The MoSCoW method addresses the actual importance and relevance of a feature or story to a release or project, regardless of the amount of work required.
We can probably all agree that it’s nice to cross things off a list, so in today’s article, we give you 10 use cases for situations at work where a checklist would not go amiss. Especially if you use Jira and Confluence already.
Four employees from a game development company must save a kingdom from an unknown threat that threatens to destroy everyone and everything. But how? The team has agreed to help King Gaudenz. Now they have to search for a mythical creature called Atlas, who lives in the “Cloud” fortress and may have information that can help our heroes. Will they find the crucial clues?
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