Last year, Andrzej Kotas, Product Manager for Jira Data Center, announced product-based documentation and strategic recommendations designed to educate and help you avoid reaching a tipping point where your instance might start to experience performance impacts. In today’s blog, we discuss these so-called “Guardrails” for Confluence Data Center.
In today’s always-on world, it is more important than ever for ITSM teams to be able to offer fast and standardized services. To achieve this, companies that use Data Center as a deployment option should rely on Jira Service Management Data Center. Here are five reasons why companies choose this ITSM tool.
With the Confluence integration for Jira Service Management, not only will you save a lot of time when handling your service desk requests – your customers will also get direct access to the self-help assistance you provide.
In ITSM, development, operations and support are no longer clearly separated, but go hand in hand. That’s why companies need to ensure that ITSM teams are actually operational when they’re on call. Here are 7 tips to help you do just that.
Atlassian is raising prices for Confluence and Jira software for Data Center and Server customers on February 15, 2023. The good news, however, is that you still have the opportunity to secure the old prices before then – or to initiate the switch to the Cloud. We give you an overview of the price changes and how you can best react to them.
How do IT teams organize themselves in your company? With the help of ITSM and ITIL or with DevOps? Or both? Neither? Companies often consider themselves to be either a pure ITSM or DevOps company – although the two approaches can also be combined well. But what exactly are the differences between ITSM, ITIL and DevOps? You can find the answer in this blog article.
On 1 and 2 December, the Tools4AgileTeams conference took place. There were 3 very interesting keynote speakers this year, one of which was from Mark Cruth, Atlassian Evangelist. He talked about the alchemy of turning not lead into gold, but average teams into high-performing ones.
Our intranet received a brand new update – with version 5.4, Linchpin Intranet Suite introduces better support for screen readers, time slots for events, a customizable mobile menu and more. Downloadable now from the Atlassian Marketplace.
When you think of the traditional tools many of us use to get our work done – email, intranets and shared networks, video conferencing, etc. – my guess is these do not then simultaneously make you think of friendships with colleagues, sharing both the personal and professional gems of your lives. They most likely make you think, “these are the tools I use to get my work done”. There is a way out: The Linchpin Intranet Suite combines traditional work tools and social media tools.
If you haven’t heard of Atlassian Forge yet, let us tell you all about it. From the key features and security priorities to the app we “forged” in the Atlassian fire ourselves, this article will get you up to speed.
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