Tag Archives: Atlassian

The 6 Pitfalls of the Atlassian Marketplace: What Should You Look out for When Choosing an App?

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The Atlassian Marketplace offers thousands of apps. That sounds great, but it also makes it difficult for customers to decide whether to purchase a particular app. Even if something like the number of installations or written reviews are helpful clues to get closer to a decision, caution is advised, because not every successful app is also the ideal solution for your business. We show you the 6 pitfalls of the Atlassian Marketplace and what you should look out for when choosing an app.

How Modern Cloud Software Makes Hybrid Work Models Possible

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It would be premature and unwise to predict the imminent death of the physical office. Most people want to meet and interact with other people face to face, and physical constellations are where most innovations are born. However, Cloud technologies have made the entire globe a potential place to work. Companies that embrace this fact and embrace it as an opportunity are more attractive to top talent, who in turn enjoy the luxury of being highly selective in their job choices. Modern Cloud software supports Hybrid Work on three levels.

The Importance of Clear and Concise Communication in Jira and How Awesome Custom Fields Can Help

The importance of clear and concise communication in Jira and how Awesome Custom Fields can help - awesome custom fields logo

In 2011, Netflix made quite a mistake with a rebranding, which could have been prevented had they communicated properly. Which brings us to our favorite issue tracking system: Jira. This tool uses custom fields, which can be customized with Awesome Custom Fields to make sure no one ever oversees any important information, improving communication.

Modern ITSM as inspiration for organization-wide Enterprise Service Management (ESM)

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In ITSM, the administrative teams of a company see themselves as service providers for the employees. The ITSM teams systematically break down their work areas and tasks into individual standardized services. This concept is now spilling over beyond the boundaries of IT: companies want to ensure that other teams (HR, marketing, procurement, sales, etc.) also embrace the idea of service. The goal is organization-wide enterprise service management (ESM).

The MoSCoW Method: Intuitively Understandable Prioritizations – Also Visible in Jira

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No team can do without meaningful prioritization of its upcoming tasks and work, even if it only acts reasonably efficiently and doesn’t want to rush past the needs of customers when developing a release or project. The MoSCoW method addresses the actual importance and relevance of a feature or story to a release or project, regardless of the amount of work required.

Practical Workaround for Jira Cloud: Re-empty the Resolution Field

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When a task reaches its final state in Jira Cloud, its Resolution field is given a value and Jira assumes that the task’s lifecycle is over. But what if the task is reopened, perhaps because it was accidentally closed? Unfortunately, the Resolution field is not automatically cleared. A workaround based on Jira Automation from the Atlassian community provides a remedy.

Manage Your Jira Data Center Instance Wisely With Guardrails

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In late June of 2022, Andrzej Kotas, a product manager for Jira Data Center, announced to the Atlassian community an exciting development in documentation and recommendations for Data Center deployments of Atlassian Tools. The post introduced Jira and Confluence guardrails. In today’s blog, we’ll go over the list of guardrails for Jira.

The WSJF Method for Prioritizing Work – and Integrating It in Jira with Awesome Custom Fields

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As a rule, tasks and work need to be prioritized before they are scheduled for processing. Some less experienced teams might intuitively think that prioritizing a backlog is not a big deal: a simple discrete order seems to be a good approach. But as soon as things get a bit more complex, it fails. For larger scenarios, the WSJF method offers a proven alternative. Here is an introduction along with a way to map the WSJF in Jira.

Awesome Custom Fields: An Important Jira Feature Has Become More Accessible and Understandable

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Custom fields in Jira are a great thing: They allow individualization beyond the standard and enable adaptation to individual workflows and processes. At the same time, custom fields are quite an unwieldy topic for tech-savvy power users – but they are far too useful not to make more intensive use of the possibilities associated with them. What Jira lacks is true, intuitive management of custom fields. The app “Awesome Custom Fields” has set out to change that.