Essential SAFe

While SAFe is a great starting point to kick off your agile journey, it can be quite complicated to find your way through at the beginning. Anyone getting familiar with SAFe® processes for the first time might feel overwhelmed by the abundance of terms and components. In practice, all these elements should fit together and mesh to ensure an optimal process. Today we’re talking all about Essential SAFe and its benefits.

Is Jira trapped in your IT and development teams? (Part 1)

Technical teams in many companies work happily and successfully with Jira – but software that has a reputation for being a development system is not normally something which the Average Joe can also use for their work. When such a person starts working with Jira for the first time, they may be a little overwhelmed by the depth of the system’s many features and functions. Nevertheless, we and many of our customers use Jira with completely different teams and company departments. The advantages of Jira are not limited to just our technical teams. You can clearly see the advantages that Jira brings to all sorts of teams when you focus on its ability to be transparent, its visualizations and how it inspires collaboration rather than technical integration.

Beyond ITIL – Alternative ITSM Frameworks and Their Differentiation

Beyond ITIL - Alternative ITSM Frameworks and Their Differentiation - thumbnail

In modern IT Service Management, teams rely on frameworks that provide the appropriate processes and tools to define, set up, deliver, and continuously optimize their services. ITIL is the most popular approach in this context, virtually establishing itself as the standard in ITSM. However, several other frameworks aim to equip ITSM teams with systematic practices and processes. In this article, wee will comprehensively present four of them here and include the main differences to ITIL.