All posts by mseibert

Confluence, Data protection & GDPR: Adapting Terms of Use and configuring user visibility

Since the GDPR, data protection has gained a great deal of importance. It affects all customer and user data, including data that converges in an extranet where customers, interested parties, partners, etc. communication and collaborate. The Terms of Use for Confluence and Space Privacy – Extranet for Confluence apps provide solutions to the new challenges surrounding data protection for Confluence-based extranet systems.

Notifications from Atlassian software: Do they increase the flood of internal emails?

Companies are up to their necks in internal emails and they want a system that will alleviate the clutter. The Atlassian systems promise exactly that: to reduce the amount of internal email. However, at the same time, Confluence, Jira & Co. are not exactly squeamish when it comes to sending automated email notifications. At first glance, this may seem to be contradictory, but in fact, the questions above miss the main point, because it is not about fewer emails, but instead about less work time spent on email.

Social intranet – Bring cloud services like Google G Suite, Salesforce, SAP, and others together

Linchpin Logo

When a developer uses Google’s leading technology to create a personalized intranet – wouldn’t that be immediately superior to Atlassian’s relatively sluggish technology? You’d think so, but this was not the case! And our customers agree – Linchpin is still the central integration point for all of these new cloud services.

DSGVO and GDPR – How we seek and obtain customer consent

If I were to summarize the GDPR, I would do it this way: If the customer explicitly consents, (almost) everything can be done. Explain properly, ask questions and wait for approval. That’s what companies have to do. The reactions from the companies who contact me as a customer or user make me partly believe that it is not only American entrepreneurs who don’t care what your customers want. The question is never asked. Neither consent, nor rejection is given.