How to Use Jira Service Management in tandem with other ITSM systems

In this handbook, you’ll learn why some IT leaders choose to integrate Jira Service Management with other ITSM tools, and the outcomes they see. You’ll also find detailed examples of what successful integration can look like for you and your team.

Using JSM with other ITSM systems

What you'll learn in this whitepaper

Read about real world examples of clients that have combined JSM with other ITSM tools, and how their processes improved post-integration.
Learn how to develop an ITSM integration strategy that includes multiple tools and streamlines an often complex, disjointed technology stack.
Understand why many IT leaders are focusing on embracing lean innovation for IT, and relying on a mixed environment with a customized combination of purchased and built-to-spec apps.