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Advanced project management
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Viable Issues

Better Jira issues from Confluence

Cloud
Data Center

Create Jira tickets from any Confluence page with “Create issue” buttons. Preconfigure key fields so every ticket follows the same workflow—saving time and boosting clarity for meetings, projects, and teams on both Cloud and Data Center.

Customers

40,000 dev and ops users streamline Confluence → Jira

Features

Quick, structured Jira tickets from Confluence—every time

Stop juggling fields and tabs. Viable Issues lets you place smart ‘Create Issue’ buttons on any Confluence page, so you can quickly create Jira tickets that follow your rules—and report back in real time.

Fast, intuitive workflows

Create Jira issues right where your team plans and collaborates. Place customized “Create Issue” buttons in meeting templates, project pages, or anywhere in Confluence.

  • Place “Create Issue” buttons anywhere on Confluence pages
  • Customizable button labels match your workflow
  • Works in both edit and live mode
  • One-click access to ticket creation

Preconfigured fields—consistent tickets by design

Predefined fields bring structure to issue creation. Set project, issue type and labels once, then use across templates so your team never wastes mental energy deciding what goes where. Result: more focus, less mistakes.

  • Preconfigure essential fields (project, issue type, labels, etc.)
  • Reuse button configurations across multiple pages
  • Consistent field setup ensures proper routing
  • Ideal for both simple and complex workflows

Integrated tracking & visibility

Easily see every Jira issue created from your Confluence page with the built-in page report. Keep track of progress without leaving your documentation or building complex Jira queries.

  • Page-based report shows all issues created from that page
  • View current status without leaving Confluence
  • No JQL filters required to track related issues
  • Automatic link back from Jira to source Confluence page
Links

Guides and docs to streamline your first workflow

Here’s a suite of resources to help you get to Viable Issues.

Support

Technical questions or need support? Please send us a message and our support team will assist you as soon as possible:

viableissues@seibert.group

Customer Reviews

Hear how teams avoid ticket chaos

Fantastic functionality, creates a seamless link between confluence and Jira. Highly recommend. Great support team also, very responsive and quick to help.

Fiona Pratt

really easy creation of jira issues possible – especially for beginners I use it within our collaboration plattform for all quality management topics like quality audit tickets, customer complaint tickets and also for risk & chances tickets out of the business processes.

Wolfgang G.
FAQ

Your questions, answered fast

It lets you drop “Create Issue” buttons anywhere in Confluence. Each button carries your pre-set Jira fields (project, type, labels, etc.), so anyone can raise a fully-routed ticket in one click—without leaving the page. A built-in Page Report lists every issue created from that page and its live status, keeping planning and execution in one place.

EditionConfluence nativeViable Issues
Cloud

Quick but ad-hoc

  • Type /jira (edit mode) or highlight text (view mode).
  • AI can propose fields, but every ticket still needs a quick check.
  • You pick project, labels, etc. each time.

Preset, reusable & works in both modes

  • One-click buttons that can have predefined project, issue type, labels…
  • No AI guesswork — lower cognitive load.
  • Add Viable Issues buttons to your templates to create repeatable workflows; every new page inherits it.
Data Center

Basic macro — summary & description only

  • Most fields can’t be set from Confluence.
  • Teams finish tickets in Jira or use ScriptRunner work-arounds.

Full field population unlocked

  • Same presets as Cloud (project, priority, labels, component, epic link…).
  • Tickets leave Confluence complete — no extra scripts.

Currently the following fields can be pre-confifgured:

  • Project
  • Issue Type
  • Labels
  • Priority
  • Component
  • Epic Link

Anyone with space-admin or page-edit rights can place or modify a button. View-only users can still click it (as long as they also have Jira “Create Issue” permission). Coming soon: an option to restrict button editing to admins only.

On our road-map: Adding support for more fields including assignee, custom fields, and more, as well as field-locking so only admins can change a button’s settings.

Add the built-in Page Report macro. It lists every issue that originated from that page and shows live status—no JQL filters or hopping to Jira.

Viable Issues works anywhere in Confluence, including templates (e.g., meeting notes, project space, risk log). Every new page created from that template inherits the button’s field settings—giving you a repeatable workflow without extra setup.

Yes—the same Marketplace listing covers Cloud, Server and Data Center.

If you run Jira Server or DC you’ll also install the free Viable Issues Extension add-on. It enables the full field-population features described above.

All data stays inside your Atlassian site. Viable Issues stores its configuration in Confluence and writes tickets to Jira via Atlassian-approved APIs—no external servers or exports. See “Privacy & Security” on our Marketplace listing for details.

Pricing for Viable Issues is based on the number of users in your Confluence instance. To get an estimation, check out the pricing tab on the Marketplace.

You get a 30-day free trial for Cloud and an evaluation licence for Server/Data Center, both available directly through the Atlassian Marketplace.

Trial and Demo

Ready to create better Jira issues right from Confluence?

Start your 30-day free trial of Viable Issues—or book a personal demo with our product owner Florian who’ll walk you through the app and make sure it snaps perfectly into your Confluence → Jira workflow.

Modern Work 43 (1)
Florian Schneider, Product Owner