Bring transparency to change requests
There is a lack of transparency regarding the current status of a change for stakeholders and approvers who might not have access to Jira. Manually typing up change request documentation from Jira to Confluence is tedious and time-consuming, and there is no user-friendly solution in Jira for automating this.
With AutoPage, you can automatically create Confluence pages from Jira change request tickets. The information in Confluence is live and synced with Jira, ensuring that every stakeholder is always up to date on the progress of the change process. This feature allows for monitoring the live development status of the change and keeping track of the various steps involved in processing a change request.
It is also possible to implement a triage system. Depending on which change type is selected, automatic documentation can help adopt an automated risk model that identifies changes requiring more attention.
Improve decision-making on changes
There is a lack of understanding of the risks associated with carrying out a change, or its upstream or downstream impact. Additionally, decisions are sometimes reactionary and emotional rather than metrics-driven, because there isn’t enough attention being paid to past processes.
With AutoPage, you can create a knowledge base on the positive and negative effects of the change process. This provides transparency across teams on initial risk assessment, implementation, and practice improvement. With this documentation history, teams can learn from what was developed and deployed as part of the change, making future change processes more successful.
