Awesome Custom Fields for Jira
Add visual clarity and insight to your Jira tickets — no coding required
Awesome Custom Fields helps teams understand issue details at a glance—no coding required. Use color labels for categorizing requests, T-shirt sizes for estimating tasks, or the Advanced Formula Field to calculate values based on other fields. With a range of custom field types, it supports better planning and management in Jira Cloud. These advantages also extend to Jira Service Management, giving agents and customers the same clarity and options to communicate more effectively.
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Here’s what Awesome Custom Fields can do
Awesome Custom Fields lets teams work the way they want to in Jira. Added detail and better visualization enhances user engagement and makes it easier to glance at a ticket and know instantly what’s going on.
Get critical details intstantly
Easily organize and display critical data with custom fields like color labels for visual categorization, T-shirt sizes for simplified estimation, and issue pickers for linking related tasks. Instantly see what’s important and streamline your project management by enhancing issue visibility and communication.
Calculate and combine effortlessly
Consolidate values from various fields to create dynamic calculations using the Advanced Formula Field. Simplify estimation processes and gain deeper insights—without the need for complex automation rules or coding skills.
Boost transparency and efficiency in JSM
Use cascading selections and other custom fields to streamline ticket management in JSM. Agents can filter through multi-level categories for faster responses, while additional fields capture relevant details, offering more context and improved transparency—ensuring a better organization and quicker support resolutions.
Explore, learn, connect
Here’s a suite of resources to help you get to know Awesome Custom Fields.
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What customers think of Awesome Custom Fields
Stuff you probably want to know
Awesome Custom Fields offers enhanced versions of Jira’s standard fields, like multi-level cascading selections, visually distinct color labels, and advanced calculation fields. These are just a few examples of the additional custom field types that give you more flexibility in categorizing data and creating tailored solutions that fit your team’s needs, making project management simpler and more intuitive.
Yes! Most custom fields are available in JSM through a free extension, providing agents and customers with enhanced visibility and more context on support requests—without any additional cost.
Awesome Custom Fields offers multiple ways to restrict data visibility. For example, the Cascading Select field allows you to limit which options are shown based on the user’s role, group, or individual permissions. Meanwhile, the Secure Field is designed for sensitive information, enabling you to display values only to selected users or groups, ensuring that confidential data remains accessible only to those who need to see it.
Pricing for Awesome Custom Fields is based on the number of users in your Confluence or Jira instance. To get an estimation, check out the pricing tab on the Marketplace.
Let’s get this show on the road
Start working with Awesome Custom Fields today. Or book a personal demo and we’ll walk you through all the awesome things you can do with it.